AI and Robotics in Retail: Drivers, Impact, and Challenges

As the modern world seeks innovation and convenience, retail providers are faced with the new challenge — to keep up with the trend or fall behind. Due to...

Why Merge Your Digital Marketing Strategy with Bots?

With automation establishing its roots deeper into the digital market, things are changing. And, one such change has been introduced in the form of...

Live Chat Agent: The Human Element in Conversational AI — Haptik Blog

Live Chat Agent: The Human Element in Conversational AI — Haptik Blog According to a report by Gartner, 85% of all customer interactions will be handled without human...

How voice-assistants are changing our lives!

How Voice Assistants are changing our lives! A month ago, I went to a birthday party with my younger brother. They arranged a musical chairs game...

Is Machine Learning the best approach for Customer Support Chatbots?

A few weeks ago I decided to follow an online course taught by Amazon Web Services for free. I was curious to know more...

How To Trigger eCommerce Conversions Using Live Chat

As site owners, we all look for new ways to increase the conversion rate. As a result, every functionality is aimed towards creating the...

How to Design Effective Chatbot Buttons? 5 Effective Principles to Consider

Whether while browsing a search engine, accessing a website or while shopping from an online store or while using a mobile app, you click...

5 Core Considerations For Choosing Your Chatbot

Businesses are introducing customer service chatbots as part of a much-needed digital transformation, bringing the benefits of AI-powered automation to diverse industries, ripe for...

Make a bot more human-like

For many decades, Designer has been creating Graphical User Interfaces (GUIs) which have dominated the way we interact with computers, But conversational user interface...

Virtual Influencers: The Significance of Influencer Chatbots to Your Brand Strategy

As artificial intelligence continues to become increasingly accessible to more companies, it has allowed brands to better understand consumers and personalize interactions with them...

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